Loan Processing Officer / Broker Support

Location: Gold Coast
Discipline: Accounting and Finance
Job type: Permanent
Salary: 80000 to 120000
Contact name: Nick Paisley

Contact email: nickp@talentlink.com.au
Job ref: 1401035
Published: 3 months ago
Startdate: ASAP
Broker’s Assistant – Commercial Lending | Gold Coast

 Join a growing, relationship-driven commercial finance team supporting SMEs and property investors across Queensland.

We are partnering with a well-established commercial lending business on the Gold Coast that is looking to appoint a proactive, organised and customer-focused Broker’s Assistant to support their commercial brokers across deal preparation, documentation, lender coordination and end-to-end settlement activities.
This role suits someone who thrives in a busy lending environment, enjoys working closely with brokers and clients, and wants to build a long-term career in commercial or asset finance.
Key Responsibilities Supporting the brokers throughout the lending lifecycle, including:
  • Researching lender policies and commercial product options to identify suitable lending solutions for clients.
  • Assisting brokers with loan strategy preparation and deal structuring across commercial, SME and asset finance transactions.
  • Managing all documentation requirements — collecting financials, statements, compliance docs and supporting information from clients.
  • Preparing and lodging loan applications through various lender systems and portals.
  • Liaising with lenders, credit teams and BDMs to workshop deals, clarify requirements and progress applications toward approval.
  • Tracking applications from submission through to settlement, coordinating stakeholders and resolving issues promptly.
  • Providing exceptional service to clients and brokers through clear communication, attention to detail and timely follow-ups.
About You We’re seeking someone who brings:
  • 1-3 years experience in lending support, finance broking, settlements, banking operations or a similar financial services role.
  • Strong organisational and multitasking skills with high attention to detail.
  • Confidence communicating with clients, brokers, lenders and BDMs.
  • A proactive, solutions-focused mindset and a genuine desire to learn the commercial lending landscape.
  • A team-oriented approach and strong customer service ethic.
Why This Opportunity?
  • Work with an established Gold Coast lending business with a strong local presence and loyal client base.
  • Exposure to diverse deal types across commercial property, SME lending and asset finance.
  • Genuine career development — ideal pathway into broker, credit or senior support roles.
  • Supportive team culture and a stable, long-term opportunity for the right person.